Hydro One Telecom uses the same award-winning Network Operations Centre that manages data communications for the Hydro One electricity network. A dedicated staff of telecommunication professionals supports the life-cycle maintenance of your broadband requirements around the clock.

Exceptional reliability

• 24/7 monitoring for immediate response and reliability
• 99.99% availability on private line circuits
• 99.7% availability on Transparent LAN Services and Internet Transit Services
• Four-hours mean-time repair for the province-wide network

Network Operations Centre Awards

• Best Practices Worldwide Gold Medal, BMC Software - 2001
• Life Time Achievement Award for Best Practices of Enterprise Management   - Computer World, US,   1999
• Best Practices Award -Technology Managers Forum, 1998
• Best System Solution - Canadian Information Productivity Awards, 1997