Network Operations Centre
Hydro One Telecom uses the same award-winning Network Operations Centre that manages data communications for the Hydro One electricity network. A dedicated staff of telecommunication professionals supports the life-cycle maintenance of your broadband requirements around the clock.
Exceptional reliability
- 24/7 monitoring for immediate response and reliability
- 99.99% availability on private line circuits
- 99.7% availability on Transparent LAN Services and Internet Transit Services
- Four-hours mean-time repair for the province-wide network
Network Operations Centre Awards
- Best Practices Worldwide Gold Medal, BMC Software - 2001
- Life Time Achievement Award for Best Practices of Enterprise Management - Computer World, US, 1999
- Best Practices Award -Technology Managers Forum, 1998
- Best System Solution - Canadian Information Productivity Awards, 1997
















