for forward-thinking businesses.
At Hydro One Telecom, we offer a diverse product portfolio designed to meet all your data telecommunication requirements. Our province-wide fibre-optic network provides smart, stable and wide-reaching connectivity to a variety of market segments.
Data Centre Services
Network Operations Centre
Hydro One Telecom’s Network Operations Centre manages data communications for the Hydro one electricity network and our commercial customers. It is staffed by telecommunications professionals and engineers, all of whom are trained in the first level support to troubleshoot and manage life-cycle maintenance of broadband services. Our service is exceptionally reliable, and includes:
- 24/7 monitoring for immediate response
- 99.99% core availability on private line and wave circuits
- 99.9% availability on Ethernet, Internet transit and Multiprotocol Label Switching (MPLS) services
- A four hour Mean Time To Repair (MTTR) objective
Solution Partners To be the best, you have to work with the best.
At Hydro One Telecom, we embrace partnerships to strengthen our offering with complimentary services and to provide convenience to our Clients.